Privacy Policy

At Print And File (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our customers’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website printandfileshop.com or purchase our office products and solutions.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, shipping/billing address, phone number, payment details (processed securely through our payment gateway), and business account information for volume purchasing.
• Transaction Information: Details about purchases of computer accessories, desk accessories, filing solutions, pegboard systems, clipboards, and printer ink & toner.
• Technical Information: IP address, browser type, device information, and cookies data to enhance your browsing experience.
• Communication Data: Records of your correspondence with our Fort Worth-based team via email at [email protected].

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for office products
• Provide secure payment processing through Visa, MasterCard, JCB, and PayPal
• Calculate and display international customs duties at checkout
• Respond to inquiries from our global customer base (excluding Asia and some remote regions)
• Improve our website functionality and product offerings
• Prevent fraudulent transactions through our 24/7 monitoring
• Set up and manage business accounts with customized payment terms

3. Data Sharing and Disclosure

We may share your information with:

• Payment Processors: To complete transactions via our secure payment gateway (PCI-DSS compliant)
• Shipping Providers: To deliver your office supplies to 3829 Green Hill Road, Fort Worth, US 76101 or other specified locations
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Storage and Security

We implement robust security measures:

• PCI-DSS compliant payment processing
• Encrypted transaction channels
• No payment data stored on our servers
• Limited access to personal information

Data is stored only as long as necessary to provide our services and comply with legal obligations.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Receive your data in a portable format
• Withdraw consent where applicable

To exercise these rights, contact our Fort Worth team at [email protected]. We respond within 24 hours.

6. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences for our productivity-enhancing office solutions
• Analyze website traffic to improve our eco-friendly product offerings
• Facilitate secure checkout processes

You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve customers worldwide (excluding Asia and some remote regions), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for these transfers.

8. Changes to This Policy

We may update this policy to reflect changes in our practices. The “Last Updated” date at the top indicates when revisions were made.